Refunds, Returns, & Exchanges
What is your refund policy?
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at namaqcheeni.india@gmail.com.
NOTE: PRODUCTS MARKED AS 'FINAL SALE' AT TIME OF PURCHASE ARE NOT ELIGIBLE FOR REFUNDS, RETURNS, OR EXCHANGES.
What is your return & exchange policy?
Not happy with your purchase, or need a different size? No problem, we got you! Just let us know within 15 days and we’ll help you process it. The cost of the return shipping will automatically be deducted from your original payment amount. We simply request that you send it back in its original condition (unworn, unwashed, and with tags applied) and in the original packaging. Once we verify its condition, a refund will be made in the form of original payment within two weeks of receiving the goods back into our warehouse.
Please refer back to your shipping email to begin a return, or send us an email with your order number and reason for return, and we will get back to you within 24-48 hours.
NOTE: PRODUCTS MARKED AS 'FINAL SALE' AT TIME OF PURCHASE ARE NOT ELIGIBLE FOR REFUNDS, RETURNS, OR EXCHANGES.
What if I received a damaged or defective item?
OH NO! We’re so sorry to hear that! While we strive for perfection, sh*t happens. Please reach out to us at namaqcheeni.india@gmail.com, and we will do everything we can to resolve the issue.
How soon will I get my exchanged item?
Once we have receivede your original purchased item, and verified it is in its original condition (unworn, unwashed, and with tags applied) and in the original packaging, we will process your exchange, and ship out your exchanged piece. Please allow 2-3 days for processing. Shipping times will depend upon your location.
Need more help with your return or exchange?
Email us and we'll get back to you within 24-48 hours.